PO/PM – Sales, Marketing, Service

We are currently looking for a PO/PM - Sales, Marketing, Service for our client, Ariston Group, a multinational company and global leader in thermal comfort solutions.

Overview

The IT Project Manager/Product Owner is responsible for defining product functional and technical design, prioritizing the backlog in cooperation with the Product Manager, and ensuring successful delivery of technology-driven solutions. This role bridges product strategy and technical execution, working closely with Digital Engineering teams, Digital and Methods, Digital and Business Product Lead to deliver high-quality digital products that align with business goals. Additionally, she/he oversees the planning, execution, and delivery of assigned ICT projects to ensure timely completion, budget adherence, and alignment with organizational goals and technical requirements.

• University degree in Computer Science, Computer Engineering, Information Systems, or similar field;
• 3–5+ years of experience managing IT projects for sales, marketing, service sector with good knowledge of related sales, marketing, service business processes;
• Experience on CRM IT solutions implementation, customization and configuration (Microsoft Dynamics, SAP CRM, etc), with specific modules related to after sales/service management, sales and marketing processes;
• Proficiency with project/product management methodologies (Waterfall, Agile, Hybrid);
• Experience using project management tools (e.g., MS Project/Planner, Jira, Asana, Trello)
• Strong communication, stakeholder management, and organizational skills
• Proven ability to manage multiple projects/Digital Products concurrently
• Strong risk management, problem-solving, and decision-making abilities
• Fluent English
• Availability to travel, if required (up to 25%)

Personal attributes:

• Highly organized and detail-oriented
• Strong leadership and team-coordination abilities
• Adaptable and comfortable working in dynamic and international environments
• Analytical thinker with a proactive approach

• Define and clearly communicate product vision, roadmap, and priorities to Engineering, Design and Methods teams;
• Together with the Product Manager manage the product backlog or with the Business Project Manager the projects execution;
• Coordinate with the assigned engineering team (external, internal, or mixed) to deliver features that meet customer and business needs;
• Acts as interface between the Product Manager and the Engineering team (external, internal, or mixed);
• Validate delivered work to ensure acceptance criteria and quality standards;
• Track tech performance metrics and KPIs and monitor digital product/project progress, identify issues, and implement corrective actions;
• Identify opportunities for process improvement and innovation;
• Define the technical skills required for product/project development, plan capacity and coordinate with the Digital Engineering team for resource allocation;
• Develop documentation such as charters, scopes, risk assessments and status reports;
• Participate in the selection of vendors and management of contracts;
• Define the product/project budget and monitor its costs.