Administrator - Claims Services

Our client is a global professional services organisation specialising in risk, insurance, and reinsurance solutions, with a strong presence across Asia-Pacific. Its regional business services team supports international markets through structured, high-quality operational and administrative services, offering exposure to regional insurance operations in a collaborative and professional environment.

Key Responsibilities:

• Review and verify aged reinsurance recovery claims, including historical email exchanges and documentation.
• Coordinate with clients, cedants, reinsurers, and internal teams to confirm settlement statuses.
• Reconcile statements of claims received from reinsurers, clients, and cedants.
• Proactively follow up on outstanding claims with (re)insurers through emails, phone calls, and meetings, ensuring compliance with company standards.
• Assist in compiling supporting documents required by the market while maintaining accurate records and documentation for all claim activities.
• Prepare weekly claims statistics reports to track claim movements.
• Support key tasks for the team.

Ideal Candidate Profile

• Experience: Less than 2 years of experience
• Fresh graduates are welcome
• Background or exposure in:
  • Insurance / Reinsurance
  • Claims or Policy Administration
  • Actuarial
  • Accounting / Finance / Data-related roles

Skills & Requirements

• Professional English proficiency (written and spoken) – must-have
• Mandarin is an advantage
• Good working knowledge of Excel
• Detail-oriented, organised, and comfortable handling data
• Efficient, productive, and able to follow up independently
• Willing to handle operational and administrative work

Additional Information

• Interview process: 1 round only
• Notice period: 1 month is acceptable
• Work arrangement: 3 days in office per week
• Exposure to Hong Kong reinsurance market
• Opportunity to convert to a permanent position based on performance

How to Apply:

Interested candidates are invited to submit their resume to adam.mazlani@adecco.com and please include "Administrator, Claims Service" in the subject line.