Program Manager, Creator Growth (TV/ Film Vertical)

About Company:

About the Company

The company is a global technology and digital platform organization that operates one of the world’s leading short-form video platforms. The platform connects creators, audiences, and brands through innovative content formats and advanced recommendation technology. The organization’s creator ecosystem focuses on enabling high-quality content production, supporting creator growth, and strengthening engagement across key content verticals. By working closely with creators, agencies, and production partners, the company continues to build a scalable creator ecosystem that supports digital entertainment and storytelling globally.

Location

Korea, Seoul

Position Overview

We are seeking a Program Manager, Creator Growth (TV/Film Vertical) to support the development and success of creators within one of the platform’s key entertainment categories. This role focuses on enabling creator growth through high-touch creator support, educational programs, and structured operational processes. The position will work closely with creators, MCNs, and internal teams to help improve content quality, storytelling capability, and overall creator performance within the TV/Film vertical. The successful candidate will collaborate cross-functionally with Product and operations teams while building strong partnerships with creators and agencies to foster a sustainable and professional creator ecosystem.

Key Competencies:

Main Responsibilities

1. Creator Growth & Enablement

• Act as a strategic partner for a portfolio of TV/Film creators, providing personalized guidance and performance feedback
• Deliver high-touch support including content reviews, growth planning, and creator performance monitoring
• Design and deliver scalable education programs including best-practice guides, tutorials, and communication resources to improve storytelling and content quality

2. Agency Partnership Management

• Build and maintain strategic relationships with creator agencies and MCNs
• Serve as the primary point of contact for agency partners to align on creator growth strategies and operational collaboration
• Coordinate initiatives with agencies to support creator onboarding, growth, and program participation

3. Program Operations & Process Management

• Manage end-to-end execution of creator growth programs and initiatives
• Develop clear project plans, timelines, and operational workflows to ensure effective collaboration across internal teams and external partners
• Maintain structured documentation and operational frameworks to support scalable program delivery

4. Cross-Functional Collaboration

• Partner closely with Product teams to share creator insights and contribute to product feature development
• Collaborate with Publisher Operations and content teams to align creator growth initiatives with platform content priorities
• Support internal stakeholders by providing insights related to creator ecosystem development

5. Data-Driven Strategy & Performance Optimization

• Define success metrics and track creator performance data across the TV/Film vertical
• Analyze trends and performance indicators to evaluate program effectiveness
• Identify opportunities to improve creator growth strategies and optimize program impact

An Ideal Candidate:

Required Qualifications

·        Bachelor’s degree or equivalent practical experience

·        3+ years of experience in creator management, program operations, or digital media roles within the entertainment, media, or platform industries

·        Business-level proficiency in Korean and English

·        Strong operational and organizational skills with the ability to manage complex workflows and schedules

·        Proven experience managing partnerships with creators, agencies, or external stakeholders

·        Strong communication and relationship management capabilities

Preferred Qualifications

·        Direct experience in content production, editing, or creative direction

·        Experience working with creator communities or talent agencies (MCNs)

·        Strong understanding of the TV/Film entertainment vertical, including industry trends and content formats

·        Experience with short-form video production or editing and the ability to evaluate storytelling, pacing, and content structure

·        Strong ability to provide actionable feedback to creators on content quality and platform performance