Verification Of Employment (VOE)

About Company:

Our client is a global provider of back-office support services to a myriad of financial service organizations. Its clients are representative of various components of the financial servicing industry including but not limited to mortgage originations, mortgage servicing, credit card servicing, auto lending, student lending, consumer loans, bankruptcy, REO, etc.

An Ideal Candidate:

An ideal candidate should be bachelor’s degree or equivalent work experience in the financial or mortgage services industry. Should have minimum 3 to 5 years of experience in US Mortgage Origination, specifically in all types of employment verification.

Should have strong understanding of investor guidelines (Fannie Mae, Freddie Mac, FHA, VA). Must have extensive knowledge of Loan Prospector and Desktop Underwriter programs.

Should be familiarity with loan origination systems (e.g., Encompass, Loan Prospector and Desktop Underwriter programs, ACES etc.). Should have excellent communication and documentation skills. Should have experience working with third-party verification systems (e.g., The Work Number, Equifax, FormFree, Google).

Key Competencies:

• Perform income and employment verifications via third-party tools (e.g., The Work Number, google) and direct contact with employers, if necessary
• Make outbound calls to employers and financial institutions to obtain best recipient access email, fax etc.
• Create verifications letters from audit system to re-validate income/employment, Assets, gift requirements.
• Compare, analyze, validate and document received responses from re-verification requests sent and returned.
• Conduct thorough reviews of borrower-provided documents such as pay stubs, W-2s, tax returns, assets, gift and employment letters
• Prepare and send second/third request verification letters as applicable
• Work with Admin team assisting in receipt of mail and faxes as needed.                                                                               
• Accurately input and update borrower information in loan origination systems (LOS)
• Ensure all verifications and documentation meet compliance, quality, and turnaround time standards
• Maintain an up-to-date understanding of mortgage industry regulations related to employment verification
• Participate in process improvement initiatives to enhance efficiency.