Retail Sales Executive

About Company:

The client operates in the logistics sector, specializing in transportation, warehousing, and supply chain management solutions. They focus on efficient movement of goods, timely deliveries, and maintaining high service standards. The organization emphasizes reliability, operational excellence, and customer satisfaction while handling large-scale and time-sensitive shipments. Their services support various industries by ensuring smooth and cost-effective distribution processes.

An Ideal Candidate:

The candidate has 1–2 years of experience in retail sales, with strong skills in customer handling, product presentation, and achieving sales targets. They have hands-on experience in assisting customers, managing billing processes, and maintaining store displays. The candidate is proactive, has good communication skills, and is capable of building positive customer relationships. They are also familiar with inventory management and handling day-to-day store operations efficiently. Overall, the candidate is well-suited for retail sales roles and can contribute to business growth.

Key Competencies:

Key Responsibilities: -

·       Responsible for Day-to-Day business generation at the store.

·       Handling walks in customers and their bookings as well as client queries.

·       Responsible for Selling Client products and services to the walk-in customers as per their requirements.

·       Managing UPSELLING and CROSSSELLING of the products – Value Added Services

·       Responsible for following daily basic activities at stores like Tele calling for Lead generation, Enquiry Monitoring and follow up, Lead Closure, Referencing activities etc.

·       Responsible for in store Promotions of the Products and services as well as Seasonal Schemes

·       Managing Data collection for the promotions

·       Responsible for execution of promotional activities successfully along with data collection.

·       Responsible for shipment inspection, booking, AWB Generation, Cash collection, and other back-end activities to process the shipments smoothly.

·       Responsible for addressing customer queries and providing solutions through regular contacts with CS, OPS, Supervisor, CMR etc.

·       Responsible for New Business generation through follow-up of old customer from database.

·       Achievement of Targets is given to the store every month. Delivering expected growth in all parameters.

·       Responsible for all other day to day activities happening at the store like Preparing daily reports etc