Junior Associate-AR Caller

About Company:

Client is a global professional services firm that offers advisory, technology, and managed services to clients, focusing on areas like healthcare, financial services, energy.

An Ideal Candidate:

The ideal candidate should be a Graduate.

Fresher with Excellent English communication skills, good organizational skills demonstrating the ability to execute timely follow-up. Excellent analytical skills with understanding of health care claims processing.

Key Competencies:

1.Initiate calls requesting status of claims in queue.

2. Contact insurance companies for further explanation of denials and underpayments

3. Take appropriate action on claims to guarantee resolution.

4. Ensure accurate and timely follow-up where required.

5. Document actions taken in claims billing summary notes

6. To prioritize the pending claims for calling from the aging basket to make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.

7.Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims