Bench and Field Service Engineer

The Role:
This role is primarily a bench engineer's role based on our clients facility with responsibility for carrying out bench repairs and supporting over the phone troubleshooting on a range of equipment. This role will also involve field-based activity when required to support the service team.

The range of equipment includes:
- HD Camera Systems and related equipment,
- Diathermy/Electrosurgery units, Argon Plasma Coagulation units,
- Warm-air patient warming units,
- Surgical Laser units,
- Patient couches and ancillary accessories,
- And other equipment supplied or serviced by the group.

Key Responsibilities:
The Bench/ Field Service Engineer will report to the Technical Service Manager and be responsible for:
- Bench repairs in workshop,
- Over the phone trouble shooting with hospital customers and team members,
- Inspecting equipment on receipt and dispatch,
- Installation and commissioning of new equipment,
- Planned preventative maintenance to above listed equipment,
- Attending reactive breakdown callout to equipment as described above,
- Complete repair work on site in hospital,
- Customer and sales support,
- Travel and overnight stays when necessary.

Qualification & Skills:
- Qualification in Electro/mechanical/electronic engineering or equivalent,
- Electromechanical field service engineering experience essential,
- Experience in customer communication and liaison,
- Customer focused, well organized, and ability to manage and expand the technical service department,
- Strong analytical and problem-solving mindset,
- Proficiency in MS office suite,
- Data accuracy and data entry,
- Strong interpersonal skills, organisational and planning skills,
- Full driving license.

Adecco Ireland is acting as an Employment Agency in relation to this vacancy.