Administrative Assistant (Arklow)
Administrator
The Role - Administrative Assistant
Location - Arklow Co. Wicklow
Mon-Fri 9-5, on-site
In this key support role, you will help ensure the smooth and efficient coordination of healthcare service delivery. You will manage patient referrals, schedule appointments, and collaborate with internal teams and external healthcare professionals.
This is a highly organised, communication‑driven role where your attention to detail and ability to prioritise will directly contribute to the quality and efficiency of patient care.
What You'll Do
Process inbound referrals from GPs and clinical partners
Coordinate patient appointments across multiple locations
Manage a blend of direct patient communication and automated scheduling systems
Identify urgent referrals and ensure they are escalated and actioned promptly
Monitor referral timelines and escalate delays where required
Maintain accurate referral and appointment records using internal systems
Work closely with clinical staff to keep workflows operating smoothly
Ensure compliance with internal protocols and regulatory standards
Contribute to ongoing service improvements focused on efficiency and patient experience
The Person
You're proactive, organised, and customer‑focused, with an ability to handle multiple tasks calmly and professionally. You communicate well, build strong relationships, and enjoy working in a collaborative, mission‑driven environment.
What You Bring
Minimum 1 years' customer service or office administration experience OR a relevant third-level qualification
Strong IT skills, including Outlook, Word, Excel and patient/CRM systems
Experience with automated booking or scheduling systems (advantageous)
Comfortable with video conferencing tools and paperless workflows
Excellent attention to detail and follow-through
Strong planning, prioritisation, and organisational skills
A self-starter mindset with the ability to take initiative
A clean, full driving licence
Package
Base salary commensurate with experience, annual bonus, pension, private health insurance, 26 days annual leave and more!
Adecco Ireland is acting as an Employment Agency in relation to this vacancy.
Location - Arklow Co. Wicklow
Mon-Fri 9-5, on-site
In this key support role, you will help ensure the smooth and efficient coordination of healthcare service delivery. You will manage patient referrals, schedule appointments, and collaborate with internal teams and external healthcare professionals.
This is a highly organised, communication‑driven role where your attention to detail and ability to prioritise will directly contribute to the quality and efficiency of patient care.
What You'll Do
Process inbound referrals from GPs and clinical partners
Coordinate patient appointments across multiple locations
Manage a blend of direct patient communication and automated scheduling systems
Identify urgent referrals and ensure they are escalated and actioned promptly
Monitor referral timelines and escalate delays where required
Maintain accurate referral and appointment records using internal systems
Work closely with clinical staff to keep workflows operating smoothly
Ensure compliance with internal protocols and regulatory standards
Contribute to ongoing service improvements focused on efficiency and patient experience
The Person
You're proactive, organised, and customer‑focused, with an ability to handle multiple tasks calmly and professionally. You communicate well, build strong relationships, and enjoy working in a collaborative, mission‑driven environment.
What You Bring
Minimum 1 years' customer service or office administration experience OR a relevant third-level qualification
Strong IT skills, including Outlook, Word, Excel and patient/CRM systems
Experience with automated booking or scheduling systems (advantageous)
Comfortable with video conferencing tools and paperless workflows
Excellent attention to detail and follow-through
Strong planning, prioritisation, and organisational skills
A self-starter mindset with the ability to take initiative
A clean, full driving licence
Package
Base salary commensurate with experience, annual bonus, pension, private health insurance, 26 days annual leave and more!
Adecco Ireland is acting as an Employment Agency in relation to this vacancy.
Ref: JN-022026-465305