Sales Support - Travel Industry - Jakarta Area

Other service activities

Sales

Rp 180000000 - Rp 228000000 / Yearly
location_onBandung, Daerah Khusus Ibukota Jakarta
work_outlineFull time
work_outlineBachelor

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Adecco Group is currently supporting one of Global Travel Distribution Company in their search for Sales Support that will be placed in their Kuningan, Jakarta Office (On-Site)

This role requires a candidate with experience in the travel industry who understands the nuances of Travel product/services distribution. The specialist will help ensure efficient service delivery, handle customer inquiries, and maintain strong relationships with clients. 


Details as follows:

(1) Bachelor’s degree in Tourism, Hospitality, Business, or a related field (preferred) (2) 2+ years in sales support, client services, or operations within the travel or hospitality industry, preferably with experience within B2B travel distribution (3) Analytical skills for generating insights from sales and booking data

The Sales Support will support the sales team by managing administrative processes, assisting with partner relations, and coordinating with various functions to facilitate smooth booking operations.


Details as follows:

(1) Act as a primary point of contact for travel agents for escalations and inquiries  (2) Coordinate with the sales team to monitor key account activities and address customer feedback promptly (3) Collaborate with the operations team to ensure seamless processes for booking confirmations, customer communications, and service delivery (4) Continuously assess booking and sales support processes, recommending improvements to enhance efficiency and client satisfaction (5) Coordinate with finance to ensure accurate invoicing, payment tracking, and handling of commission structures.


Ref: JN-012025-18305