JOB RESPONSIBILITIES

• Support daily operations including managing service desk, ticketing admission checks, locker room, galleries and general membership facilities.
• Deliver an engaging visitor experience to all exhibition visitors to the highest possible standard, ensuring a warm welcome and providing assistance and information as and when necessary.
• Handle enquiries and provide visitors with general information about M Plus and events at M Plus.
• Follow up on visitor feedbacks promptly and be an agent to communicate within M Plus for service enhancement.
• Support artifacts protection and ensuring visitors are following the M Plus Visiting Rules.
• Work closely with relevant parties to ensure excellent visitor experience, including safety and cleanliness, is delivered at all times.
• Support crowd management and control in large scale event.
• Assist Zone in Charge in execution of emergency response protocols covering a wide spectrum of incidents that could possibly be happening in the museum environment.
• Perform other ad hoc duties as and when reasonably direct by supervisor.

Welcome Fresh Graduate & Students

JOB REQUIREMENT

• Proficient in conversational English & Mandarin
• Proficiency in other languages would be an advantage
• Art enthusiastic & independent in searching about art knowledge
• Good communication skills