HR Officer (Employee Relations + HR admin)

Our client is a prestigious learning centre with multiple locations in Hong Kong, known for its high standards in education and people management. They are currently seeking an experienced HR & Administration Officer with a strong focus on employee relations, HR operations, and basic recruitment support.

Key Responsibilities

Employee Relations & HR Operations

• Act as the primary point of contact for employee relations matters, including attendance, performance, grievances, and disciplinary support.
• Support the full employee lifecycle, including hiring coordination, onboarding, confirmation, performance review, and exit processes.
• Prepare and maintain accurate employee records, HR documentation, and internal policies.
• Provide guidance to centre managers on HR procedures and best practices.

Recruitment & Administration Support

• Assist with recruitment activities such as job postings, CV screening, interview coordination, and offer preparation.
• Support onboarding arrangements and induction processes for new hires.
• Handle general HR and administrative duties to ensure smooth daily operations across different learning centres.
• Coordinate with internal stakeholders to ensure HR processes are consistently applied.

Requirements

• Minimum 5 years of experience in HR administration and employee relations.
• Prior experience in education, learning centres, or service‑oriented environments is highly preferred.
• Native‑level English proficiency is required; Cantonese proficiency is an advantage.
• Basic recruitment experience covering hiring, onboarding, performance review, and exit management.
• Strong interpersonal skills, professional judgement, and ability to handle sensitive matters confidentially.
• Well‑organised, detail‑oriented, and able to work independently.
• Willingness to work across multiple learning centre locations.