Service Manager - Responsive Repairs

Adecco is proud to be working in partnership with Swindon Borough Council to recruit a range of roles across Housing and Corporate Repairs, including:

Service Manager - Responsive Repairs

Salary: £64,614 | Level: CFL12

Join Swindon Borough Council at a pivotal moment in our transformation journey. Backed by major investment, strengthened leadership and a clear mandate for improvement, this is an opportunity to play a critical role in shaping a modern service with real impact.

Background

Swindon Borough Council is investing £250 million over five years to improve safety, compliance and tenant experience following a C3 regulatory judgement.

Responsive repairs sit at the heart of this programme, with a strong focus on reliability, quality and customer confidence.

Your New Role

As Service Manager - Responsive Repairs, you will take senior responsibility for the operational and strategic delivery of responsive repairs across the Council's housing and corporate property portfolio.

Alongside a fellow Service Manager, you will lead a large, high-volume repairs service delivering approximately 20,000 repairs per year through a direct labour workforce. You will provide clear leadership and assurance, ensuring repairs meet statutory housing standards, regulatory expectations and customer needs.

You will have ownership of performance management, workforce planning, budgets and continuous improvement. You will ensure strong governance, health and safety compliance and inspection readiness, using performance insight and customer feedback to drive improvement. Your leadership will be calm, decisive and focused on delivering consistent, high-quality repairs services that residents can rely on.

What You'll Need to Succeed

You will have experience leading responsive repairs or maintenance services within a local authority or social housing environment. A strong understanding of housing standards, building maintenance and health and safety is essential, along with experience managing large teams, budgets and operational performance.

A relevant property, construction or engineering qualification is desirable, as is a recognised health and safety qualification.

What You'll Get in Return

We offer:

• Competitive local government salary and benefits


• Local Government Pension Scheme membership


• Senior operational leadership experience


• A role with high visibility and real community impact

How to Apply

For further information or to arrange a confidential discussion, please contact Sam Headey at Adecco.

Call - 020 7634 0456

Email - sam.headey@adecco.co.uk

Alternatively, apply online today by submitting your CV.

Closing date: 3rd May 2026
Interviews: w/c 18th May 2026

We are an inclusive employer and welcome applications from people of all backgrounds. If you meet most of the criteria and are motivated by making a difference, we'd love to hear from you.