Children's Payment Officer

This is a hybrid role based in Croydon.

• First 2 weeks: On‑site at BWH, Croydon while training is completed


• After training: Up to 2 days per week working from home

About the Role

We are recruiting Children's Payments Officers to ensure robust, timely, and compliant financial processes across Children's Services.

The role covers supplier engagement, invoice processing, payments, monitoring, and service support, working closely with internal teams and external providers.

Key Responsibilities

• Supplier onboarding and set‑up


• Processing invoices and resolving queries


• Correcting costs and chasing invoices / credit notes


• Supporting payment runs, emergency, cash, and voucher payments


• Recording and processing children's savings


• Compliance monitoring, recharging, and accruals support


• Contributing to continuous improvement across the service

About You

You will have proven experience delivering financial and payment services within a children's services environment, working collaboratively with a wide range of stakeholders.

Essential Requirements

• Strong understanding of children & families services, finance policy, legislation, and practice


• In‑depth working knowledge of children's finance systems - ideally ContrOCC


• Knowledge of children's social care finance legislation


• Excellent communication, accuracy, and problem‑solving skills

Additional Information

• All interviews will be conducted in person at BWH, Croydon


• The service requires flexibility and a professional, collaborative approach