Supervisor - Reconditioning & Returns

Adecco is currently hiring a full-time Supervisor for Reconditioning & Returns for our client, who are dedicated to providing high-quality products to their customers while ensuring sustainability through efficient product reconditioning and returns processes. You will be responsible for overseeing the day-to-day operations of reconditioning returned items, managing returns processes, and ensuring customer satisfaction. This is a crucial role in maintaining product quality and maximizing the value of returned goods.
If you have strong leadership skills, attention to detail, and a background in warehouse operations, logistics, or product quality control, we are looking for you!

• Pay Rate: $75,000/year

• Location: Delta, BC

• Shift: Monday to Friday | 6.00am to 3.00pm

• Job type: Long Term | Full-time

Here's why you should apply:                                                                

• Paid weekly accurate and on time

• Strong health and safety programs

• Medical and dental benefits once qualified

• Free training programs

• New and quicker onboarding process

Responsibilities:

• Adhere to DCAN return process: Ensure compliance with the return process and report any deviations to the Yard & Warehouse and/or Operations Manager.

• Maintain returns log: Keep an organized returns log, ensuring that all processes comply with companie's product quality standards and criteria.

• Plan workforce needs: Schedule daily and weekly labor requirements based on business demands, closely monitoring overtime hours and costs.

• Label and organize returns: Ensure all returns are properly labeled and unprocessed items are kept in designated areas.

• Allocate tasks efficiently: Assign tasks to maximize labor productivity and ensure efficient operation.

• Motivate and train team: Develop a cohesive team by motivating, training, and providing development opportunities.

• Enforce ergonomic and safety practices: Train employees on the safe and ergonomic use of tools and equipment, empowering them to take ownership of safety and maintenance.

• Ensure safety compliance: Consistently implement and monitor safety policies, conduct bi-weekly safety meetings, and ensure employees use approved safety equipment.

• Provide necessary tools: Ensure the proper tools are available at each workspace, ordering replacements timely and according to Companies checklist.

• Enhance product knowledge: Continuously train returns staff on product knowledge and yard organization for efficient operations.

• Manage logistics: Oversee the logistics of all materials to ensure proper storage, avoiding mix-ups and congestion.

• Dispose of damaged materials: Ensure proper disposal of damaged or scrap materials in line with company policies and procedures.

• Maintain cleanliness and order: Manage the yard and warehouse to comply with company cleanliness and housekeeping standards.

• Ensure accurate paperwork: Process and ensure the timely flow of paper orders accurately.

• Monitor productivity: Continuously monitor, document, and report on the productivity of returns.

• Handle WSIB claims: Complete and report required WSIB claims documentation, reviewing each claim with the Branch Yard Manager.

Qualifications:

• Must be legally eligible to work, and reside in Canada

• High School Education required; 1-2 years of Post-Secondary education in a related field preferred.

• 2 years of experience in a Supervisory role.

• Valid forklift license and relevant field experience.

• Experience in administration, operations, or controlling preferred.

• Proficient in Microsoft Office applications; intermediate Excel skills required.

• Strong analytical and problem-solving abilities.

• Excellent communication skills, with a command of English (speaking, reading, writing).

Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.

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