Product Specialist

Adecco is currently hiring a temporary full-time Product Specialist to work in Richmond Hill, ON. As the Product Specialist you will be responsible for the day-to-day processing and facilitation of jobs through the assigned products and services. You will also be responsible for the management and maintenance of the assigned products and processes.  You will act as a subject matter expert for process improvement initiatives, directly related to the assigned products, that will drive efficiency and service excellence.

• Pay rate: $25.00/hour

• Location: Richmond Hill, ON

• Job type: Temporary | Full-time

Here's why you should apply:

• Paid weekly accurate and on time

• Strong health and safety programs

• Medical and dental benefits once qualified

• Free training programs

• New and quicker onboarding process

Responsibilities:

• Manage the day-to-day activities for the assigned product and processes, and coordinate with internal stakeholders to ensure that jobs are processed accurately and provided to Operations for execution in accordance with the established business rules and process

• Serve as the primary day-to-day contact with internal and external partners, as needed, to ensure timely and accurate delivery of services

• Ensure that Client Satisfaction ratings and net promoter score targets are met through timely and accurate execution of jobs.

• Support the Team Leader in identifying, documenting and facilitating the implementation of process and product improvement initiatives.

• Manage and Maintain documented procedures related to assigned products and processes

• Serve as process subject matter expert and representative for the assigned products and processes on projects and initiatives 

Qualifications:

• Must be legally eligible to work, and reside in Canada

• Post-secondary degree or equivalent business experience is required.

• Excellent interpersonal skills and a demonstrated ability to communicate diplomatically with clients, internal business partners, team members and other key stakeholders.

• Flexibility with proven ability to work in a high pressure, deadline driven environment

• Self-motivated

• Commitment to accuracy and attention to detail.

• Strong analytical and mathematical skills.

• Excellent written and verbal English skills.

• Ability to learn and use multiple software programs and applications.

• Eagerness to learn new skills and adapt to new technology

• Bilingual Preferred (English and French)

Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.

Adecco is the largest staffing firm in Canada with over 40 locations and our passionate team is dedicated to find you a job you’ll love. We offer one of the best benefits packages in the whole entire staffing industry and we like to have fun at work!

To find out more about Adecco Perks and what we can do for you please visit the link here:  https://www.adecco.ca/en-ca/working-with-a-staffing-agency/adecco-perks/ 

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