Administrator - Donor Services

Adecco is actively seeking a passionate and detail-oriented Administrator, Donor Services to join our client’s team. This full-time role provides essential administrative support for fundraising efforts, donor events, and stewardship activities. As a key member of the team, you will help manage donor relations, ensure efficient processing of donations, and contribute to the growth of philanthropic initiatives. If you are someone who is eager to make an impact in the nonprofit sector and thrive in a collaborative, dynamic environment, this is the perfect opportunity for you.

• Location: Ottawa, ON

• Job type: Permanent | Full-time

Responsibilities:  

• Provide vital administrative assistance for fundraising campaigns, donor events, and stewardship activities. This includes scheduling and coordinating meetings, sending personalized event invitations, holiday cards, and following up on action items.

• Respond to donor inquiries via phone, email, or mail, ensuring a high level of professionalism and customer service. You will be responsible for managing donor relationships and providing timely responses to inquiries.

• Assist in planning and executing donor recognition and fundraising events, ensuring they align with organizational goals.

• Process incoming donations, including cheques, online contributions, and in-kind gifts, ensuring accuracy and timeliness.

• Prepare and send acknowledgment letters, receipts, and other donor communications, maintaining a high standard of service and professionalism.

• Coordinate matching gift requests and ensure proper documentation is maintained for accuracy and accountability.

• Maintain and update the organization’s donor database, ensuring accurate and timely entry of donor information, contributions, and interactions.

Requirements:  

• Legal eligibility to work and reside in Canada.

• A diploma or degree in a related field (e.g., Business Administration, Communications, Nonprofit Management) or equivalent experience.

• At least 1 year of administrative or database management experience. Experience in a nonprofit or fundraising environment is a plus.

• Proficiency in donor management software (e.g., Raiser’s Edge, Salesforce, or similar CRM platforms).

• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Excellent organizational skills with a keen eye for detail.

• Strong written and verbal communication skills.

• Ability to handle confidential and sensitive information with discretion.

• A positive team player with a passion for philanthropy.

Don’t miss out on this Administrator, Donor Services position in Ottawa, ON. Apply now and our dynamic team of recruiters will reach out if you qualify for this role.

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