Medical Administrative Assistant

Front Desk Medical Administrative Assistant (medical office)

We are seeking a senior, experienced and personable Front Desk Administrative Assistant to support a busy medical office in Toronto, ON. You will have a variety of responsibilities and support their daily operations, ensuring an efficient front desk reception area, and provide exceptional service to their patients, visitors while supporting the leadership team. The ideal candidate is organized, proactive, flexible and thrives in a fast paced medical environment.

Some of the responsibilities for the Front Desk Medical Administrative Assistant job opening in Toronto, ON may include but are not limited to:

Front Desk & Reception

• Greet patients, visitors, and suppliers in a friendly and professional manner.

• Answer and direct phone calls; respond to general inquiries with accurate information.

• Ensure the reception area operates smoothly during business hours.

Administrative Support

• Monitor and distribute incoming mail, faxes, courier packages, and voicemail messages.

• Prepare outgoing correspondence, including faxes, mail, and courier shipments.

• Maintain office supply inventory; order and organize stock as needed.

• Assist with onboarding and training of new team members.

• Sort lab reports and file documentation according to established procedures.

Patient Administration

• Contact referred patients to schedule or confirm appointments.

• Send appointment confirmation letters.

• Register new patients and prepare new patient charts.

• Provide instructions to new patients for procedures.

• Process billing for outpatient procedures and medications.

• Prepare sign?up sheets and labels for daily procedures.

Some of the qualifications and skills/attributes for the Front Desk Medical Administrative Assistant job opening in Toronto, ON include: 

• At least 5 years’ experience in a medical office setting in a similar role.

• Post?secondary education in administration, business, or office management is an asset.

• Demonstrated ability to work effectively in a fast paced, team-based environment.

• Strong verbal communication, interpersonal and customer service skills.

• Excellent administrative and basic computer skills.

• Ability to multitask, prioritize, and remain calm under pressure.

• Self motivated, compassionate, and team oriented.

• Sound judgment with the ability to assess urgency and make timely decisions.

This approximate 12 month full-time, temporary opportunity is located downtown Toronto (TTC subway accessible) is to start immediately so if this describes you and you are ready to interview and join ASAP, please apply for consideration. Note that the hourly pay rate is between $25 - 28/hr and commensurate with experience – there is the additional 4% vacation pay, both paid weekly and optional benefits after 600 hours.