Customer Service

Adecco is currently hiring a full-time detail‑oriented and customer‑focused Customer Service & Sample Processing Coordinator to support product sampling requests and deliver exceptional service to our clients. This role is ideal for someone who enjoys problem‑solving, multitasking, and working collaboratively across teams.

If you have experience in manufacturing, food production, or a similar environment and enjoy managing customer requests with accuracy and professionalism, we want to hear from you—apply today!

• Pay Rate: $21.63 - $25.64/hour (depending on experience)

• Location: Scarborough, ON

• Schedule: Monday to Friday | 8:00am – 4:30pm

• Job type: Temporary to permanent position | Full-time

• Vacancy Status: This posting is for an existing vacancy.

Responsibilities:

• Process customers’ requests for product sampling including entering the requests into the system

• Work with internal colleagues to answer all customer enquiries

• Manage other customer issues and share progress with both customers and internal colleagues

• Other administrative works assigned by the manager.

Qualifications:

• Grade 12 education or equivalent, college education preferred.

• Similar working experience: 1 year (preferred)

• 1+ years customer service experience preferred

• Experience in manufacturing, food industry, or a similar fast‑paced production environment is strongly preferred

• Must be able to read, write and speak English.

• Must be proficient in using MS office products such as Outlook, Word, and Excel.

• Ability to troubleshoot and resolve conflicts.

• Well organized and able to communicate well with customers and internal colleagues

• Exceptional analytical and problem-solving skills.

• Strong attention to detail and accuracy

• Have a high level of positive work ethics and team spirit

• Quick learner of processes, paperwork flow & computer program

• Prioritize to meet deadlines, work independently but also a team player

• Previous customer service experiences preferred

• Must be legally eligible to work, and reside in Canada

Here's why you should apply:

• Paid weekly accurate and on time

• Strong health and safety programs

• Medical and dental benefits once qualified

• Free training programs

• New and quicker onboarding process

Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.

At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.

If you are interested in learning about the Aspire Academy to upskill into your next role!

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