Client Services Project Coordinator - Bilingual (French and English)

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Adecco is currently seeking a Bilingual Client Services Project Coordinator for a 12-month contract role, offering a competitive hourly rate of $28 CAD per hour. This position is fully remote, allowing you to contribute to an innovative and dynamic environment while working from the comfort of your home. You will play a key role in client project execution, coordination, and communication within a fast-paced, service-driven team. Fluency in both French and English is required.

Pay rate: $28/hour.
Location: Remote
Shifts: Monday-Friday 9:00am-5:00pm
Job type: 12-month contract | Full-time

Here’s why you should apply:

Hires fast, pays weekly.
4% vacation pay paid out on each weekly pay cheque.
Medical and dental benefits once qualified.
Free training programs
New and quicker onboarding process

Responsibilities:

Manage the execution of client projects from kick-off meetings to deadline management. Ensure timely and high-quality delivery of all project deliverables, staying within budget.
Communicate effectively with clients and coordinate across operational teams to meet project requirements.
Work alongside internal operational teams throughout the project lifecycle. Help coordinate and deliver project milestones, ensuring seamless teamwork to meet client expectations.
Serve as the primary point of contact for clients. Provide timely and accurate responses to client inquiries, ensure understanding of client needs, and relay critical feedback to internal teams.
Collaborate with clients and/or the Project Management team to ensure continuous alignment.
Assist in drafting telephone scripts, website content, and business rules.
Provide ongoing project reporting and analysis to ensure high standards of quality, while contextualizing data for client use.
You will work closely with Project Managers and other departments to continuously improve service quality standards and exceed client expectations.
Your role is critical in fostering a collaborative, solution-driven environment and in managing complex tasks that require careful attention to detail.

Requirements:

Must be legally eligible to work and reside in Canada.
1+ year of work experience with direct client/customer contact in a professional environment.
Fluency in both French and English (oral and written communication).
Excellent verbal and written communication skills with a professional, calm demeanor.
Strong critical thinking and attention to detail to gather and process information in a fast-paced environment.
Experience in drafting written content for program-related materials.
Strong organizational skills with the ability to prioritize tasks efficiently.
Ability to work effectively within a team environment.
Experience with databases and MS Office Suite (Word, Excel, Outlook) preferred.
A Bachelor’s Degree or relevant industry experience is preferred.

Apply now to this Remote Bilingual Client Services Project Coordinator job for immediate employment consideration. Our dynamic team of recruiters will reach out if you qualify for this role.

To find out more about Adecco Perks and what we can do for you please visit the link here: https://www.adecco.com/en-ca/job-seekers/benefits

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Ref: CA_EN_1_026699_2375527