Business Analyst - Hybrid (E-commerce)

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Adecco is currently recruiting for a Business Analyst for a 6-month contract, with possibility of extension, for our Crown Corporation Client in Toronto, ON. This contract has a possibility of extension for up to 2 years. This position is hybrid, 2 days per week in office for the duration of the contract. The successful candidate must hold a valid Reliability Security Clearance or be eligible for it.

The Business Analyst will have the following responsibilities:

  • Participate in production support activities as a member of a 2nd level support team

  • Support team with business processes and environment to help define the requirements as expected from the business users

  • Assist team in the coordination between the business users and scrum team members so that the vendor and our internal teams of production support activities for our financial applications

  • Support Quality Assurance efforts including unit test and production deployment

  • Help team in applying best practices of Agile methodology within the development team as required

  • Assist team to develop and maintain collaborative relationships with internal and external counterparts.

  • Provide analysis expertise in developing and deploying Business systems enhancements as requested by the user community;

  • Ongoing activities and deliverable, as required

 The Business Analyst must meet the following mandatory requirements:

  • 3+ years experience defining requirements for Ecommerce implementations and enhancements;

  • 3+ years experience understanding of integrated ecommerce technical solutions (e.g. ecommerce, payments, ERP, financial reconciliation, etc.);

  • 3+ years experience with ecommerce flows (Browse, Cart, Checkout & Payment, customer support);

  • Experience supporting 2 major RFP processes;

  • Familiar with Jira, Confluence, and Agile (Scrum) methodologies;

  • Experience working in agile (scrum) delivery environment

  • Strong communication and facilitation experience

  • Experience working with cross-functional teams

  • Other responsibilities as required to support marketplace initiative

If you are interested in applying to our Business Analyst position, please submit your resume as soon as possible by clicking on the 'Apply with Adecco' button.
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Ref: CA_EN_1_026699_2371550