Box Office Sales Representative

We are currently seeking enthusiastic and customer-focused individuals for the role of Box Office Sales Representative for the Cirque du Soleil show in Vancouver, BC. You will be responsible for providing exceptional customer service and selling event tickets at the box office. If you have a passion for delivering memorable experiences and thrive in a fast-paced environment, this full-time opportunity is perfect for you!

If you have a passion for customer service, thrive in fast-paced environments, and enjoy being part of a creative and vibrant team, this is the perfect opportunity for you 

• Pay rate: $19.00/hour

• Location: Vancouver, BC

• Shifts: 90 minutes prior to the beginning of the show until the end of intermission of the last show. Hours will vary. | 5 days a week (subject to change according to the show schedule)

• Job type: Temporary | Full-time

Here's why you should apply:

• Paid weekly accurate and on time

• Strong health and safety programs

• Medical and dental benefits once qualified

• Free training programs

• New and quicker onboarding process

Responsibilities:

• Sell tickets at the window using Cirque du Soleil’s ticketing system

• Assist customers and answer all questions with confidence and efficiency

• Manage the will call and reprints

• Assist customers with purchase decisions

• Resolve customer conflicts with guidance from supervisor

• Maintain knowledge of products currently available to customers

• Understand and relate purchasing policies to customers

• Collect complete and accurate data from customers

• Follow proper cash handling procedures and reconcile daily transactions

• Ascertain and resolve customer concerns, requests, and/or complaints in a timely, courteous and informed manner

• Contribute to the environment of the box office in a way that is conducive to customer service, sales promotion, safety, and quality of work life

• Assist in the concessions to serve F&B products during intermission

• Keep the working environment clean and sweep after each selling period

• Performs other duties as required.

Requirements: 

• Possess the ability to learn ticketing software and retain a high level of complex information

• Be comfortable working in a loud environment

• Be calm, motivated, polite and courteous

• Have a professional, clean appearance with a straight posture. Note: Employees are responsible for arriving in black shirts, pants and shoes (no logos

• Be physically able to stand up for long hours and travel up-and-down stairs frequently

• Understand customer service and hospitality

• Work well with others

• Pay attention to the details

• Working fast and efficiently under pressure

• Have a welcoming and friendly attitude (smile and proper greetings);

• Know when to get the help of a supervisor

• Availability for the whole city duration

• Speak English – other languages are an asset.

• Must be legally eligible to work, and reside in Canada

If you are interested in the Box Office Sales Representative position in Vancouver, BC apply now and an Adecco recruiter will reach out if you qualify for this role!

Adecco is the largest staffing firm in Canada with over 40 locations and our passionate team is dedicated to find you a job you’ll love. We offer one of the best benefits packages in the whole entire staffing industry and we like to have fun at work!

To find out more about Adecco Perks and what we can do for you please visit the link here:  https://www.adecco.ca/en-ca/working-with-a-staffing-agency/adecco-perks/