Administrator, Office Support

Adecco is currently seeking an Administrator, Office Support for a full-time, onsite opportunity in Banff, Alberta. Our client, known for delivering exceptional guest experiences in a stunning mountain environment, is looking for a positive, enthusiastic team member to support daily front-office operations and ensure a seamless guest experience from arrival to departure.

• Pay Rate: Competitive (based on experience)

• Location: Banff, Alberta

• Job Type: Full-time | Onsite

• Schedule: Monday - Friday

Here’s why you should apply:

• Join a dynamic team in a world-renowned mountain destination

• Be part of a company committed to exceptional guest experiences

• Opportunity to develop skills in office administration and guest services

• Work in a vibrant, seasonal hospitality environment

Responsibilities:

• Serve as the primary contact for guests via phone, email, and in-person, managing the reception area

• Coordinate mail, deliveries, lost and found, office opening/closing, and petty cash

• Maintain office supplies, equipment, vendor contracts, and overall office appearance

• Process invoices, purchases, and month-end reconciliations

• Enter and maintain guest trip data, process payments, send confirmations, and manage questionnaires

• Oversee waiver and document tracking to ensure compliance

• Support Guest Services and Trip Coordinators with bookings and administrative needs

• Assist with onboarding, event planning, Ikon/reciprocal ski pass programs, and other office initiatives as needed

Requirements:

• Must be eligible to work and reside within Canada

• Post-secondary education in Office Administration (preferred)

• Minimum 2 years’ administrative experience in a hospitality environment

• Strong attention to detail, organization, and data accuracy

• Professional and clear communication skills (in person, phone, and written)

• Trustworthy, self-directed, and collaborative

• Proficient in Microsoft Office and related systems

• Ability to prioritize and adapt in a fast-paced, seasonal environment

If you’re organized, enthusiastic, and passionate about delivering exceptional guest experiences, apply now for this Administrator, Office Support role in Banff. Qualified candidates will be contacted by an Adecco recruiter.

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