Account Manager

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Adecco is currently seeking an enthusiastic and detail-oriented Account Manager to join our clients Service Delivery team in Calgary. In this role, you will establish and maintain strong client relationships, ensuring exceptional customer service and prompt resolution of issues. Your expertise will contribute to enhancing our service delivery and operational efficiency.

Pay rate: $30.97/hour.
Location: Calgary, AB
Shifts: Monday-Friday 9:00am-5:00pm
Job type: 6-month contract | Full-time

Here’s why you should apply:

Hires fast, pays weekly.
4% vacation pay paid out on each weekly pay cheque.
Medical and dental benefits once qualified.
Free training programs
New and quicker onboarding process

Responsibilities:

Understand the structure, procedures, and systems used by NBIN and its support sectors.
Establish and maintain strong client relationships by coordinating with various internal services and divisions of NBIN and National Bank.
Maintain a high level of customer service by keeping clients informed of developments, products, and services relevant to their needs.
Ensure prompt resolution of client issues and recommend improvements to policies and procedures.
Act as a liaison with various operational sectors of NBIN, ensuring timely task execution.
Organize regular client meetings, documenting ongoing operational and service issues for resolution.
Advise clients on NBIN policies, procedures, and training that impact their firms.
Provide process improvement recommendations to enhance client relationships.
Represent NBIN professionally at client meetings and events.

Requirements:

Must be legally eligible to work and reside in Canada.
University degree with at least two years of experience in a brokerage or service role.
Canadian Securities Course (CSC) is a definite asset.
Knowledge of industry regulatory aspects.
Proficient in Microsoft Office.
Autonomous, with the ability to work independently and in a team.
Highly motivated, enthusiastic, and positive, capable of thriving in a fast-paced environment.
Strong interpersonal, oral, and written communication skills.

Apply now to this Account Manager job in Calgary, AB for immediate employment consideration. Our dynamic team of recruiters will reach out if you qualify for this role.

To find out more about Adecco Perks and what we can do for you please visit the link here: https://www.adecco.com/en-ca/job-seekers/benefits

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Ref: CA_EN_1_026699_2315540