Learning & Development Coordinator

The Adecco Group is the world’s leading provider of human resource solutions and a Global Fortune 500 company. At Adecco, we connect over 700,000 people across 60 countries with work opportunities with our clients – leading employers from various industries. But our goal goes beyond just finding new jobs for people – we aim to help you find a fulfilling job, the perfect match for you, where you’ll do what you love. And this is not just a job for us; it’s our passion!

For one of our most trusted clients, we are currently looking a Learning & Development Coordinator. The Training Coordinator plays a key role in supporting the Education Services team by enhancing the learner experience and ensuring smooth communication. This role serves as the main point of contact for training inquiries, assists with the LMS platform, and contributes to delivering engaging learning experiences, while handling communications and administrative tasks.

Responsibilities:

• Handles learner inquiries, registration support, and maintains records in LMS/CRM systems.
• Assists users with issues on the learning platform and works with relevant teams to resolve them.
• Optimizes content navigation, identifies issues in course structure, and analyzes feedback and completion data.
• Responds to learners with empathy and professionalism; proactively manages dissatisfaction.
• Supports social media content planning and updates internal and external communication channels.
• Coordinates logistics, hosts sessions, introduces speakers, and moderates Q&A.
• Works closely with marketing, operations, training, partnerships, and support departments.

Requirements:

• Completed secondary specialized education in business or a related field; a university degree is mandatory.
• 5+ years of relevant experience.
• Previous experience in data processing and/or customer service is an advantage.
• Ability to communicate clearly and accurately with different types of people.
• Required prior experience with computer systems, word processing, spreadsheets, and billing systems.
• Positive interaction with all points of contact.
• High level of personal and professional integrity.
• Commitment to maintaining up-to-date technical skills.

What We Offer:

• Competitive salary
• Additional healthcare insurance
• Annual medical check-ups
• Sports card
• Compliments card (50 BGN) per month
• Fuel discount card
• Optician discount card
• Annual salary review
• 25 vacation days
• Fully covered voluntary pension insurance

If this opportunity aligns with your career goals, we encourage you to apply today by submitting your CV in English!

Only shortlisted candidates will be contacted. All applications will be handled with strict confidentiality.

Recruitment license from the National Agency of Employment: № 1814 from 08.12.2014