SOCOG projected a team consisting of 2500 full time staff and additional supplementary staff peaking at 1000 during Games time. This task became the single focus of the Olympic Recruitment Centre, established by Adecco in June 1996, in Sydney, Australia.

To date the Adecco Olympic Recruitment Centre has received in excess of 50 000 applications, local, national and international, from enthusiastic individuals, keen to take their place in history by working for the Olympic Games, the world's largest flexible workforce.

While Adecco has accepted applicants from outside of Australia, generally it has been because these candidates have brought significant expertise from other large scale events such as World Cup or previous Olympic Games. There are a small number of unique individuals who choose to move around the world from one major event to another.

Adecco's Olympic Recruitment Centre has been successful in filling the most diverse range of job categories imaginable from entry level positions to senior executive roles. Like many organisations, SOCOG has staffing needs in regular departments such as:

Accounting

Legal

Human Resources

Marketing

as well as the more specific Olympic requirements in areas such as:

Sport

Sponsorship

Spectator Services

Logistics

Protocol

Ceremonies

Some of the most unusual job roles filled by Adecco include:

Vexillologists - experts in the protocol of flags

Mascot Managers - to ensure the appropriate usage of the Olympic Mascots, Syd, Millie and Ollie

Torch Relay Sector Coordinators - to liaise with all government bodies and essential services necessary for the smooth operation of the Olympic Torch Relay

Dance Crew - to provide customer service to the Olympic athletes who will visit the night club in the Athletes Village

The supplementary staff who fill short term roles, also include diverse job categories not typically seen by most recruitment companies e.g. performers for the Olympic Arts Festivals and Ceremonies including stilt walkers, costume designers, didjeridoo players, set designers, announcers and even a zoo keeper.

Prior to the Sydney 2000 Olympic Recruitment Project, Adecco had limited experience with a large scale event, though this experience has led to the selection of Adecco as the supplier of staff for other major events including:

World Expo 2000 - Hannover, Germany

Euro 2000 - Belgium & The Netherlands

America's Cup 2000- Auckland, New Zealand

Commonwealth Games 2002- Manchester, England

Expo 2002 - Switzerland

Adecco established four key marketing objectives for its Sponsorship of the Olympic Games:

Increase brand awareness

Increase staff pride

Increase revenue

Increase candidate database

Each of these objectives has been met and exceeded.

With just seven weeks to go until the Opening Ceremony, Adecco has filled all of the vacancies for SOCOG and is now ensuring that all Games time operational procedures are in place. The major Games time task will be to ensure the smooth operations of the 1000 casual staff supplied by Adecco. 50% of these staff, fondly referred to as the "Village People", will provide services in the Olympic Villages - Athletes Village, Media Village, Technical Officials Village.

Media Village Positions	How Many Positions Filled?
Receptionists	18
Telephonists	7
Guest Pass Crew	8
Porters	20
Baggage Handlers	60
Marshalls	17

Technical Official Village	How Many Positions Filled?
Receptionists	35
Telephonists	5
Drivers	2
Porters	35

Olympic Village	How Many Positions Filled?
Night Crew for the Resident Centre (Customer Service)	15
Laundry Crew	113
Access Control Crew	43
Video Arcade Coordinators	3
Gift Bag Coordinator	3
Stage Hands	8
Dance Club Crew	5
Cinema Projectionist	3
Total:	400

During an Olympic Games, the Organising Committee is not the only organisation which experiences greatly increased demand for Olympic labour. Fellow sponsors, organisations contracted to provide services to the Olympic Games and "Games Impacted Industries" also require labour at this time. Games Impacted Industries represent the industry segments which will have greater than usual demands for their goods or services due to the Olympic Games. Hospitality, transport, telecommunications, tourism, food services, retail would be included in this group. To satisfy the needs of these groups of companies, Adecco has established the Olympic Labour Network, a consortium of 8 major and 50 minor recruitment companies who are working together to maximise the available labour in Sydney during the Olympic Games.

Adecco has utilised its Olympic knowledge and expertise to ensure the effectiveness of the Olympic Labour Network and to date has filled 5000 vacancies. These positions include the following:

Job Title	How Many Positions?
Airport Coordinators	20
Baggage Van	20
Beverage Conference/Catering	5
Car Detailers	110
Cash Collectors	8
Cash Counters	20
Chauffeurs	125
Cleaners	80
Coach Captain	60
Commis Chef	14
Cooks	70
Data Entry	6
Demi Chefs	40
Drivers (Different Languages Spoken)	60
Drivers 14-seaters	70
Drivers 21-seaters	70
Drivers sedans	140
Event Staff	160
Food & Beverage	150
Kitchen Hands	41
Labourer	45
Logistics Personnel	140
Messenger	1
Newspaper Sellers	260
Porters	10
Retail	80
Room Attendants	20
Runners	5
Secretaries	10
Security	5
Stadium Chefs	40
Stewards	5
Store Attendants & Assistants	69
Store Supervisors	6
Team Leaders & Supervisors	1250
Transport Assistants	60
Vehicle Access Controllers - Parking	480
Venue Head Chefs	4
Venue Sous Chefs	10
Village Kitchen Hand	40
Village Kitchen Runner	20
Village Team Leader Kitchen & General	30
Village Unqualified Cook	45

RECRUITMENT STATISTICS

Games Workforce
SOCOG	3 500
Volunteers	50 000
Contractors (includes hospitality, cleaning, spectator services)	65 000

Games Impacted Industries

Tourism & Hospitality

Transport

Retail

Freight Forwarding

Telecommunications

Banking

Security

Food Services

Olympic Recruitment Centre

Filled 2000 permanent positions

Filled 3000 supplementary positions

Received more than 50 000 applications

Received more than 750 applications to one job advertisement

Received more than 1 000 job applications in 1 week

Conducted more than 15 000 interviews

Job vacancies have been advertised via press advertising,radio, TV, world wide web,

Government Recruitment Services

Olympic Recruitment web sites include: www.jobapps@adecco.com.au www.olympiclabournetwork.com.au

Peak recruitment period - March - May 2000 - total recruits 750

Olympic Impact Audit

Adecco has used its Olympic knowledge and expertise to provide clients and the business community with information and advice regarding the potential impact of the Olympic Games on business during the Olympic period.

An Olympic Audit Checklist includes:

Have you:

Established your Olympic Impact Committee?

Conducted research into the Games impact?

Determined the impact of the Olympic Games on your business volumes

Established logistics procedures for activities such as purchasing and distribution

Analysed the impact on related business services eg legal, marketing, finance, administration

Established leave policies

Determined potential absenteeism and strategies to minimise

Developed retention & reward programs

Planned and ordered additional casual staff (early!)

Organised Olympic impact training

Considered staff welfare eg travel, working staggered hours, security, accommodation, identification, emergency procedures?

Prepared appropriate Olympic office environment (eg Olympic themed decorations, casual/sporting dress code, TV/Radio)

Survey Results

A business survey conducted by Adecco during June 2000, resulted in the following:

Total Companies Surveyed	400	100%
Companies planning to close during the Olympic Games	21	5%
Companies anticipating increased business during the Olympic Games	72	18%
Companies anticipating decreased business during the Olympic Games	86	22%
Companies anticipating no change in business during the Olympic Games	221	55%