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About the Book
The Manager's Book of Decencies delivers a top-to-bottom approach to creating the kind of positive corporate culture which has shown time and again to improve performance, attract and retain top talent, promote well-behaved organizations, and advance a vision of shared values. This is crucial reading for every manager.
One of the most effective methods for boosting a company's success may also be one of the most overlooked: Decency. It's as simple as a "thank you." It's as immediate as a sincere compliment. It's as durable as admitting a mistake. |
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And the cost? Zero. As author Steve Harrison, a human capital expert for more than thirty years, shows, small decencies can help transform a company's culture into a positive and more sustainable success machine.
What is a Small Decency?
- Greet co-workers authentically and personally
- Remember to say thank you. Then write a thank you note
- For meetings you convene, be the first to sit down and the last to get up
- Welcome visitors by name. Better yet call them "guests"
- Answer your own telephone
- Respect confidences and resist gossip
- Give away recognition when things go well. Hoard responsibility when they don't
- Convey bad news in person
- If you have to separate a valued employee, delay the conversation if it's his or her birthday
- When you make a mistake, admit it and apologize
Adecco's involvement
"Better Work, Better Life" is not just Adecco's tag line. It reflects a belief, a philosophy, a commitment. It reflects the reality that providing a wide range of services is not the end of our commitment, but the beginning of a greater purpose. Today's world of work demands more from Adecco than staffing transactions and consulting services. It demands leadership...leadership of the type that adds unique value. Leadership that helps managers ensure that productivity, flexibility and profitability are not incompatible with supportive, enabling, rewarding and ethical cultures.
The decision to sponsor the Manager's Book Of Decencies project is intended to give voice to this purpose. It is intended to showcase the behaviors of leaders at all levels which have indeed resulted in a better worklife. Adecco's quest for service excellence includes the promise of an ongoing dialogue with its clients, colleagues and associates around this greater purpose. A purpose that places a priority on the type of leadership goes beyond staffing and HR consulting. It is a purpose and commitment to build relationships where we can leverage our learning and together be the voice of the new world of work...a world where small gestures truly build great companies.
Adecco Services
Adecco, the world's largest human capital solutions company is uniquely positioned to help the corporate community create resilient and sustainable cultures...cultures that attract, retain and engage talent. It's all about Leadership...decent and purposeful leadership that helps people:
- ADAPT to the new world of work
- SUSTAIN their employability, and
- CONNECT to new/improved career opportunities
It's all done through Adecco's:
More than just businesspeople in the profession of workforce solutions, Adecco colleagues are professionals in the business of workforce solutions. It is through leadership integrity and decency that the Adecco group represents Better Work, Better Life!
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